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  #1  
Old 11-19-2010, 05:52 PM
John Graham John Graham is offline
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I've noticed some password issues and early log off times.
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Old 11-20-2010, 02:19 AM
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Yoda Yoda is offline
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And Jack Said To Arnie . . .
Originally Posted by John Graham View Post

I've noticed some password issues and early log off times.
Sorry, John. I've no idea what's happening here, but it may be related to our recent major server upgrade.

I've forwarded your post to our site sdmin.

You'll be hearing from us soon.


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Old 11-20-2010, 09:19 AM
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bambam bambam is offline
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Originally Posted by John Graham View Post
I've noticed some password issues and early log off times.
John, I need more detail, as I haven't had any other similar complaints and am not experiencing anything like this myself. Please describe what 'password issues' means. By early log off times, are you implying you're being logged off from the website while you're browsing?
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Old 11-20-2010, 03:26 PM
John Graham John Graham is offline
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Yes, that is exactly correct but it might be only 1 minute long.

Also, it wouldn't recognize my password and had to get a new one.

15 minute reset after wrong passwrod also wasn't working correctly.

As long as I click the remember me everything is fine.
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Old 11-20-2010, 09:34 PM
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bambam bambam is offline
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Originally Posted by John Graham View Post
Yes, that is exactly correct but it might be only 1 minute long.

Also, it wouldn't recognize my password and had to get a new one.

15 minute reset after wrong passwrod also wasn't working correctly.

As long as I click the remember me everything is fine.
If you expect to stay logged in for an extended period of time, you should be clicking the 'remember me' button. The server's timeout is set to 24 minutes, but depending on your browser settings and/or activity, that timeout could happen sooner. Again, I recommend using the remember me checkbox, as you've already discovered.

We store passwords encoded, so I have no way to know if you were entering the correct password or not, and since you've already changed it, we can't do any debugging there. I haven't had any other support requests about this, but we'll keep our ears open. Thanks.
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Old 11-20-2010, 09:47 PM
airair airair is offline
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I guess there been some problems today? It has been several hours where is was impossible to get in touch with the site.
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Old 11-20-2010, 09:58 PM
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Yes
Yes, something brought the site down today. I'm investigating the cause.
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  #8  
Old 11-21-2010, 12:45 AM
JerryG JerryG is offline
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Originally Posted by bambam View Post
Yes, something brought the site down today. I'm investigating the cause.
First, I'd call Innercity Teacher to see what he was up to. He could have been trying something and had an accident.
By the way Patrick, I'd like to read how you did on the course today.
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